Privacy Policy

Last updated: 10/05/2025

At GAMBOA PALOMINO TRANSPORTE Y TURISMO S.A.C., with Tax Identification Number (RIC) No. 20613557301, and registered office at AV. JAVIER PRADO ESTE No. 1501, LA VICTORIA, LIMA, PERU, we are committed to protecting the privacy of the personal data provided to us by our users and customers. This policy describes how we collect, use, and protect your information in accordance with Law No. 29733 – Personal Data Protection Law and its regulations approved by Supreme Decree No. 003-2013-JUS.

1. Collection of Personal Data
The personal data we may collect includes:

  • First and last name
  • Identification document (ID, passport, etc.)
  • Email address
  • Phone number
  • Travel information (dates, destinations, preferences)
  • Payment information (in case of reservations or purchases)
  • IP address and website behavior (cookies)

2. Purposes of processing
The data will be used for the following purposes:

    • Process reservations and tourist services
    • Provide customer service and after-sales support
    • Send confirmations, alerts, or itinerary changes
    • Manage the sending of promotions, offers, or newsletters (with consent)
    • Improve the website browsing experience

    3. Consent
    The processing of your personal data is carried out with your free, prior, express, and informed consent, which will be collected through digital forms or other appropriate mechanisms.

    4. Data Transfer
    We may share your information with third parties only when necessary to provide the service, such as:

    • Tourism providers (airlines, hotels, local operators)
    • Financial institutions or payment gateways
    • Public authorities, when required by law
    • In all cases, we will ensure that the third party assumes similar confidentiality and protection obligations.

    5. Data Security
    We adopt technical, legal, and organizational security measures to protect your personal data against loss, misuse, unauthorized access, alteration, or destruction.

    6. Data Subject Rights
    You have the right to exercise the following rights recognized by law:

    • Access: to know what data we process about you
    • Rectification: to correct inaccurate or incomplete data
    • Cancellation: to request the deletion of your data
    • Objection: to object to processing in certain cases. To exercise these rights, you can send a request to: Email: [example@yourtravelagency.com]
    • Physical Address: [agency address]
    • Phone: [contact number]

    We will respond within the legal period of 20 calendar days.

    7. Use of Cookies
    We use cookies to analyze web traffic and improve our services. You can accept, reject, or configure the use of cookies from your browser. For more information, see our Cookie Policy.

    8. Modifications
    We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the date of the last modification.

    contacto@munaypachaperutravel.com